Customer Service Information
Thank you for using Golf KR.
If you have any questions regarding orders, shipping, exchanges/returns, payments, or personal customs codes, please contact our customer service center below.
After reviewing your inquiry, we will respond as quickly as possible.
Customer Service Details
Company Name
PhamTea LLC
Customer Service Email
support@golfkr.co
Customer Service Phone Number
+1 (205) 898-7348
Business Address
5900 Balcones Drive STE 100
Austin, TX 78731
United States
Inquiry Submission Guide
Email inquiries can be submitted 24 hours a day.
When making an inquiry, providing the following information will help us assist you more quickly:
- Order Number
- Name on Order
- Email Address Used for Order
- Details of Inquiry
- Product Photos or Related Materials
(for product defects, incorrect delivery, or damage inquiries)
Inquiry Types
You can inquire about the following matters:
- Order Confirmation and Changes
- Order Cancellation
- Shipping Tracking
- Shipping Delays
- Exchanges and Returns
- Refunds
- Payment Errors
- Personal Customs Code Registration
- Product-Related Inquiries
- Other Customer Support Requests
Personal Customs Code Inquiry
For international orders shipped to South Korea, a personal customs code may be required for customs clearance.
If you have not entered your personal customs code or have entered it incorrectly, please contact our customer service email with your order number.
Email
support@golfkr.co
Inquiry Form
Please fill out the following items to submit your inquiry:
Name
Please enter the name of the person who placed the order.
Email
Please enter the email address used for the order.
Order Number
Example: #GKR1054CQ
Type of Inquiry
Order / Shipping / Exchange·Return / Refund / Payment / Customs / Other
Inquiry Details
Please provide detailed information about the matter that needs to be checked.
Important Notes
If the order number and orderer information cannot be confirmed, our response may be delayed.
For personal data protection, do not enter sensitive information such as card numbers, account passwords, or resident registration numbers in emails or inquiry forms.
Please submit your personal customs code only through Golf KR's secure registration page or the official customer service email.